Terracotta Candle holder

Pay at your doorstep!

5-days Easy Return Policy

Frequently Asked Questions (FAQs)

1. What is Gharkuno?

Gharkuno is an online store dedicated to bringing you thoughtful, useful, and heartwarming products for your home and everyday life. From kitchen tools to garden decor, from kids’ toys to pet accessories, we handpick everything with love and care.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery across most locations in India. It’s part of our effort to make your shopping experience easy and worry-free.

3. What is your return policy?

We offer a 5-day easy return policy. If something doesn’t feel right or arrives damaged, just reach out to us within 5 days of delivery. We’ll guide you through a smooth return or replacement process.

4. How long does shipping take?

Orders are typically processed within 1–2 business days. Once shipped, delivery usually takes 4–8 business days, depending on your location. You’ll receive tracking details as soon as your order is on its way.

5. Is there any shipping fee?

We offer free shipping on most orders. Any applicable shipping charges (if any) will be shown clearly at checkout before you pay.

6. What if I receive a damaged or wrong product?

We're really sorry if that happens! Please email us at teamgharkuno@gmail.com within 5 days of delivery with your order number and a photo of the issue. We’ll sort it out right away with a replacement or refund.

7. How can I contact customer support?

We’re here and happy to help. You can reach us at teamgharkuno@gmail.com — we usually respond within 24 hours, often much sooner!

8. Are your products safe for kids and pets?

Yes, we take extra care in curating items for kids and pets. Everything we offer in those categories is selected for safety, quality, and joy.

9. Do you deliver across India?

Yes! We ship all over India. If your area has delivery service, we’ll reach you.

10. Can I cancel my order?

You can cancel your order within 12 hours of placing it by contacting us via email. Once it's processed or shipped, cancellation may not be possible — but we're always here to help if something goes wrong.